Wondering if you still qualify for Medicaid, CHPlus, or the Essential Plan?

You can check your eligibility status right now with the Compare Plans and Estimate Costs tool. Just enter your ZIP code. And if you no longer qualify, we can help with other coverage options.

Do you qualify? Apply to come back to Medicaid, CHPlus, or the Essential Plan.

If you apply within 60 days of the date you lost coverage and you’re still eligible, you may come back to your previous health plan with your same providers and insurance.  Follow these steps:

1 | Log in or register

Go to your state agency website. Log in or register for your secure online account. 

2 | Apply

Fill out the application or update missing or incorrect information in your account.

3 | Get notified

You’ll receive a notice from NY State of Health (NYSOH) to let you know if you’re re-enrolled.

Even though you lost your insurance, you may still be eligible for it. The only way to know for sure is to reenroll. You can:

Call us at 844-885-1004 (TTY 711)

We’re available Monday through Friday from 8:30 a.m. to 6 p.m. Eastern time.

Had us as your plan before? If you apply within 60 days of the date you lost coverage and you’re still eligible, you may come back to your previous health plan with your same doctors and insurance.

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Learn why you lost your healthcare and what you can do to stay covered.

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Ready to reapply now? See how. Remember, you must reapply within 60 days of the date you lost coverage.

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If you’re not sure if you qualify, but still need health insurance, we can connect you to coverage options. You can also learn about other benefits, like food and childcare assistance.

What happens if you no longer qualify?

There are other health plans available. We can help. 

Individual and family health plans
 

Just enter your ZIP code and some other information for personalized guidance. 

Or call 844-885-1004 (TTY 711) to learn more.

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Let's find out why you lost coverage

During the COVID-19 Public Health Emergency, all Medicaid, CHPlus and Essential Plan members were able to stay enrolled, regardless of changes in eligibility. Now that the emergency has ended and renewals have resumed, you may have lost coverage for a variety of reasons.

 

Look at the questions below to see why you may have lost your coverage and what to do next.  

You have to renew your Medicaid, CHPlus or Essential Plan insurance every year to keep them. Missing your renewal deadline, incomplete paperwork, or forgetting a step in the renewal process puts you at risk of losing coverage. 

 

Did you complete your renewal, but still lost your coverage?

Check your renewal status: Contact your state agency to see if your renewal has been processed and to make sure you didn’t miss anything.

 

Did you have other issues with your renewal?

You can reapply or contact your state agency for more help.
 

See how to apply

If the state doesn’t have your updated address on file, you may have missed some important notices, such as renewal reminders and other benefit information.

 

Update your address

Your maternity plan may have ended. Medicaid maternity plans cover you throughout your pregnancy and 12 months after you give birth. You can still reapply for a Medicaid plan, though.
 

See how to apply

Some Medicaid and CHPlus plans only cover you until age 18. Luckily, we offer Medicaid for adults with the same great insurance and providers, plus more to help protect your health — all at no cost.
 

See how to apply

Your Medicaid, CHPlus or Essential Plan eligibility is based in part on your income. You may no longer qualify if you:

  • Started a new job.
  • Got a raise.
  • Worked more hours.
  • Took on additional work or started your own business.

 

Check your eligibility

Getting married, moving to a new state, or a new living situation could all impact your eligibility. 
 

Check your eligibility

Some plans have monthly premium payments or copays for certain services. You may have lost coverage if you missed making payments. Log in to your online insurance account to review and make payments.

 

Review account history and pay

Help

Have more questions? 
 

Call us at 844-885-1004 (TTY 711) Monday through Friday from 8:30  a.m to 6 p.m. Eastern time. 
 

We can:

  • Answer your questions about our Medicaid, CHPlus, or Essential plans.
  • Tell you how to apply or renew.
  • Update your contact information.